How to Reach Us

If you are a member of Mercy Care Plan or Mercy Care Advantage, please use the contact numbers below to let us know if you need help with any of the following:
  • Understanding your health plan and covered health care
  • Finding a doctor or hospital in our network (you can also use the Find a Provider search page on this Web site)
  • Finding an interpreter
  • General information about mental health services
  • Transportation to or from a medical appointment

Mercy Care Plan/Mercy Care Advantage Member Services
24-hours/7 days a week
(602) 263-3000
Toll-free: (800) 624-3879


Member Services for the Hearing Impaired (TTY/TDD)
Toll-free: (866) 602-1982
24 hours a day, 7 days a week

IF YOU OR A FAMIILY MEMBER HAS A MEDICAL EMERGENCY, CALL 911.

Mercy Care Plan/Mercy Care Advantage
4350 E. Cotton Center Blvd., Bldg D
Phoenix, Arizona 85040

 




July 5, 2008