Contracting Information

The Provider Services Department receives many requests from potential providers to contract with Mercy Care Plan/Mercy Care Advantage. Some of the factors considered in any potential contracting decision are:

• Geographic network needs based on Federal and State requirements
• Existing provider coverage in the targeted area
• Membership requirements for a particular specialty
• Member accessibility

If you are interested in a contract with us, please print and complete the Initial Request Form and submit, along with a non-binding letter of intent to:

Mercy Care Plan/Mercy Care Advantage
Attn: Provider Services Department
4350 E. Cotton Center Blvd.
Bldg D
Phoenix, Arizona 85040

Once a letter of intent is received, the next step in the contracting process is a comparison of our membership needs to current network availability. The following information is obtained:

• Board certification
• Languages spoken
• Office locations
• Network assessments (only for providers not joining a contracted group)

If the assessment indicates a need for an additional provider, a comprehensive site visit and medical chart review will be conducted. In addition, AHCCCS/Mercy Care Plan/Mercy Care Advantage participation requirements, policies and provider obligations will be discussed.

Credentialing is initiated once the site audit is approved. Mercy Care Plan/Mercy Care Advantage credentials providers according to nationally recognized standards that serve as the model for minimum credentialing requirements. For additional information, visit the AHCCCS provider registration page by clicking here.