1. Important Information About National Provider Identifier
2. Register For Secure Site
3. Medical Management
   1. Benefit Coverage Grid
   2. Prior Authorization
   3. Concurrent Review
   4. Case Management
   5. Dental
   6. Disease Management
4. Register for Electronic Funds Transfer
5. Member Eligibility Verification
6. Prescription Drug Information
7. Provider Manual
8. Coordination of Benefits
9. Skilled Nursing Facility Information
10. Network Newsletter
11. Find a Provider
12. Practice Guidelines
13. Contracting Information
14. What's New
    1. Electronic Funds Transfer

At Mercy Care Advantage, our network doctors and other health care providers are our partners in the delivery of high quality health care services to our members. Good communication is the key to this successful partnership. Our Provider Services Department is available to physicians, dentists and other health care professionals to assist, answer questions and resolve issues.

Once contracted with Mercy Care Advantage, a Provider Services representative will be assigned to your practice. Your representative serves as your primary point of contact to our system. If you are a primary care provider, your representative will visit you and your office staff on a regular basis to share important information and assist you with your administrative or operational concerns.

If you are interested in becoming a Mercy Care Advantage provider, please click here.

New
NPI Implementation Reminder
Move Notice

Beginning November 1, 2007, Mercy Care's new address will be
4350 E. Cotton Center Blvd.,
Bldg D,
Phoenix, AZ 85040.

Our telephone numbers will be the same:
(602) 263-3000
(800) 624-3879

For Provider Representative Coverage Area and Contact Information Click Here