To file a complaint with Medicare, please click HERE to access the Medicare Complaint Form.
The Office of the Medicare Ombudsman (OMO) can help you with complaints, grievances,
Mercy Care Advantage is a Coordinated Care Plan with a Medicare contract and a contract
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
Mercy Care Advantage Member Services
24 hours a day, 7 days a week
Select the Mercy Care Advantage option
If you or a family member has a medical emergency, dial 911.