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Coordination of Benefits
Mercy Care Advantage (MCA) is a Medicare Advantage Prescription Drug Plan for individuals who are eligible for both Medicare and Arizona Medicaid (AHCCCS/ALTCS). Coordination of benefits (COB) means using all of your insurance coverages to pay for health care services.
If you have MCA for your Medicare benefits but enroll in another Medicaid plan, your Medicaid benefits will be provided and paid for by that plan. Your health care providers will need to know you have MCA for Medicare coverage and the other plan for Medicaid (AHCCCS/ALTCS).
If you have additional health insurance with an employer or a federal program (Tricare), or if you recently lost this coverage, it is important for us to be notified so we can pay your health care expenses correctly.
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
Available 24 hours per day, 7 days a week
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982
If you or a family member has a medical emergency, dial 911.
Last Updated 12/20/2011