Three Questions to Ask Your Provider

Mercy Care Advantage wants you to have the best health care experience possible. But sometimes a visit to your health care provider may not go as well as you’d like.

  • Maybe you forgot to ask an important question.
  • Maybe you didn’t know the answer to all the questions your provider asked, such as the names of the medicines you are taking.
  • Maybe you found it hard to remember everything your provider told you to do.

This happens to many people. There is something you can do. Ask Me 3™ is a program started by the Partnership for Clear Health Communication.

The program gives you three questions to ask your provider during a health care visit. They are:

  • What is my main problem?
  • What do I need to do?
  • Why is it important for me to do this?

These three questions help prepare you for the visit and help you understand what your provider tells you. As a result, you are able to take better care of yourself and live a healthy lifestyle.

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
Available 24 hours per day, 7 days a week
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982

If you or a family member has a medical emergency, dial 911.

H5580_12_298_R1 CMS Approved 12/16/2011
Last Updated 12/20/2011