Grievances, Determinations and Appeals

Medical Determinations - Part C

Prescription Drug - Part D

Click HERE for the 2013 Evidence of Coverage

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000
Toll-free 800-624-3879

Mercy Care Advantage Member Services
24 hours a day, 7 days a week
602-263-3000
Toll-free 800-624-3879
Select the Mercy Care Advantage option

If you or a family member has a medical emergency, dial 911.

H5580_12_298_R1 CMS Approved 12/16/2011
Last Updated 12/20/2011