Mercy Care Advantage has programs that can help our members with special situations. For example, some members have several complex medical conditions or they may need to take many drugs at the same time, or they could have very high drug costs.

These programs are voluntary and free to members. A team of pharmacists and doctors developed the programs for us. The programs can help make sure that our members are using the drugs that work best to treat their medical conditions and help us identify possible medication errors.

If we have a program that fits your needs, we will send you information that tells you what you need to do to join it. If we do contact you, we hope you will join so that we can help you manage your medications. Remember, you don’t need to pay anything extra to participate.

If you have any questions about the Medication Therapy Management (MTM) Program, please contact our Member Services Department at:

(602) 263-3000, (800) 624-3879

Choose the Mercy Care Advantage Option

TTY/TDD (866) 602-1982

24 hours a day, 7 days a week

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
Available 24 hours per day, 7 days a week
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982

If you or a family member has a medical emergency, dial 911.

H5580_12_298_R1 CMS Approved 12/16/2011
Last Updated 12/20/2011