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Certain acute outpatient services and planned hospital admissions require prior authorization before the service can be covered for the member. Please refer to the Evidence of Coverage for more explanation about which services and circumstances require prior authorization.
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
Available 24 hours per day, 7 days a week
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982
If you or a family member has a medical emergency, dial 911.