Certain acute outpatient services and planned hospital admissions require prior authorization before the service can be covered for the member. Please refer to the Evidence of Coverage for more explanation about which services and circumstances require prior authorization.

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
Available 24 hours per day, 7 days a week
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982

If you or a family member has a medical emergency, dial 911.

H5580_12_298_R1 CMS Approved 12/16/2011
Last Updated 12/20/2011