Effective 1/1/2013, Mercy Care Plan/Mercy Care Advantage are contracted with CVS Caremark to provide prescription drug benefit coverage. Coverage Determination/Exception requests for MCA members need to be faxed to Caremark’s PA unit at 1-855-230-5544 or by calling 1-855-651-4849. Click on the Prescription Drug Info tab for complete information.
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
Mercy Care Advantage Member Services
24 hours a day, 7 days a week
Select the Mercy Care Advantage option
If you or a family member has a medical emergency, dial 911.