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Before you order lab work or screening tests, schedule a surgery or prescribe medication, be sure you understand what is covered by Mercy Care Advantage, what’s not and what requires prior authorization.
Download the Mercy Care Advantage Benefits Chart (PDF).
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
Available 24 hours per day, 7 days a week
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982
If you or a family member has a medical emergency, dial 911.