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Provider Notifications
IMPORTANT INFORMATION! Effective January 1, 2012, Walgreens will no longer be in the Mercy Care Advantage Plan drug store network. CLICK HERE to find a new pharmacy close to you or call Mercy Care Advantage Plan member services at 602-263-3000 or 1-800-624-3879, 24 hours a day, 7 days a week. TTY users should call 1-866-602-1982, 24 hours a day, 7 days a week.
2012 Dental Benefit Changes for MCA
Prior Authorization Process - Important Changes
Dependable Medical Transport Service
HIPAA 5010 Transaction Set Upgrade
2011-2012 Influenza Guidelines
Billing on the CMS 1500 Claim Form
AHCCCS Provider Rate Reductions Effective 10/01/2011
Prior Authorization Updates - August 2011
Covered Family Planning Services and Appropriate Billing Codes
Pressure Ulcer Stage Code Billing
Electronic Submission of COB Information
Lab Services Network and CLIA Waived In-Office Lab Codes Effective 10/1/2011
Skilled Nursing Facility Reference Guide - Updated October 2011
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
Available 24 hours per day, 7 days a week
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982
If you or a family member has a medical emergency, dial 911.