If you live in a nursing home, the staff will take care of managing your medications and getting refills for you.

The label on your medication bottle tells you how many refills your PCP has ordered for you. If your doctor has ordered refills, you may only get refills one at a time for each prescription.

If your doctor has not ordered refills for you, be sure to call at least five (5) days before your medicine runs out and ask about getting a refill. Your PCP may want to see you before giving you a refill.

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982

If you or a family member has a medical emergency, dial 911.

Information may not be current
Pending CMS Approval
H5580_11_298