Three Questions to Ask Your Provider

Mercy Care wants you to have the best health care experience possible. But sometimes a visit to your health care provider may not go as well as you’d like.

  • Maybe you forgot to ask an important question.
  • Maybe you didn’t know the answer to all the questions your provider asked, such as the names of the medicines you are taking.
  • Maybe you found it hard to remember everything your provider told you to do.

This happens to many people. There is something you can do. Ask Me 3™ is a program started by the Partnership for Clear Health Communication.

The program gives you three questions to ask your provider during a health care visit. They are:

  • What is my main problem?
  • What do I need to do?
  • Why is it important for me to do this?

These three questions help prepare you for the visit and help you understand what your provider tells you. As a result, you are able to take better care of yourself and live a healthy lifestyle.

Download a brochure about the Ask Me 3 program.

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000
Toll-free 800-624-3879

Mercy Care Advantage Member Services
24 hours a day, 7 days a week
602-263-3000
Toll-free 800-624-3879
Select the Mercy Care Advantage option

If you or a family member has a medical emergency, dial 911.

Information may not be current
Pending CMS Approval
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