When you become a member of Mercy Care Plan Long Term Care, you are assigned a case manager. You will receive case management services for as long as you stay on the ALTCS program.
Your case manager will work with you, your guardian and your doctor to help decide which services will best meet your needs.
Learn more about:
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
Mercy Care Advantage Member Services
24 hours a day, 7 days a week
Select the Mercy Care Advantage option
If you or a family member has a medical emergency, dial 911.