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News and Announcements
New Hours:
Our Member Services Representatives are available to help you Monday through Friday, 7 a.m. to 6 p.m. Please call 602-263-3000 or toll free 1-800-624-3879. Hearing Impaired (TTY/TTD) 1-866-602-1982.
IMPORTANT INFORMATION!
Effective January 1, 2012, Walgreens will no longer be in the Mercy Care Plan drug store network. CLICK HERE to find a new pharmacy close to you or call Mercy Care Plan member services at 602-263-3000 or 1-800-624-3879, 7 a.m. to 6 p.m. Monday-Friday. TTY users should call 1-866-602-1982, 7 a.m. to 6 p.m. Monday-Friday.
Explore Mercy Care’s New Website!
At Mercy Care, we know communication is important. That’s why we’ve taken the time to redesign our website to provide you with a more comprehensive and user-friendly resource. Explore the site today and discover how easy it is to find the latest drug formulary, information about prior authorization, how to contact your provider representative and more. Start exploring.
Welcome Mercy Care Members in Pima County
2012
Benefit Changes (English)
2012
Benefit Changes (Spanish)
2011 Benefit Changes
Adult
Transplant Benefit Restoration (English)
Adult Transplant Benefit Restoration (Spanish)
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Supporting Information
- Regulatory
- Privacy notice
- Performance Indicators
- Contractor Survey Results
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982
If you or a family member has a medical emergency, dial 911.