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Prior Authorization Requirements
Prior authorization is required for all behavioral health services. Please contact your Mercy Care Plan Long Term Care case manager for help in getting behavioral health services.
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Supporting Information
- Regulatory
- Privacy notice
- Performance Indicators
- Contractor Survey Results
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982
If you or a family member has a medical emergency, dial 911.