Language and Translation Services

Whether it’s a routine visit or you’re prescribing a long-term treatment plan, language shouldn’t be a barrier. That’s why Mercy Care offers interpretation services in multiple languages to help our members.

If you have a patient who is a Mercy Care Long Term Care member and does not speak English, we can help find a telephone or sign language interpreter at no cost to you or your patient. You can also use our interpretation line for real-time translation services during a member’s visit.

If you have Long Term Care members who need translation services, ask them to call Member Services at (602) 263-3000 or (800) 624-3879.

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982

If you or a family member has a medical emergency, dial 911.