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Warning Signs to Look For
Mercy Care Plan continually works to educate our providers and our members on the importance of addressing behavioral health and substance abuse issues. Members diagnosed with behavioral health issues have significantly higher numbers of medical complaints. Here are some common warning signs to look for:
- Abuse of alcohol or drugs
- Excessive anger, hostility, violence
- Excessive anxieties
- Extreme highs or lows
- Inability to cope with problems
- Marked personality changes
- Prolonged depression and apathy
- Strange or grandiose ideas
If you identify a member with one or more of these symptoms, please contact the member’s case manager, who can arrange an evaluation with a behavioral health provider.
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Supporting Information
- Regulatory
- Medical Policies
- Facilities
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982
If you or a family member has a medical emergency, dial 911.