By law, Mercy Care Plan must keep your health information private. One way we do this is by telling you about your privacy rights.
Please read the Notice of Privacy Practices below. The guide tells you:
If you have questions, please call (602) 263-3000 or (800) 624-3879, or TTY/TDD at (866) 602-1982, 7 a.m. to 6 p.m. Monday-Friday.
To make changes to the way we handle your records, please see our Privacy Forms.
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
Mercy Care Advantage Member Services
24 hours a day, 7 days a week
Select the Mercy Care Advantage option
If you or a family member has a medical emergency, dial 911.