When Mercy Care Plan members request additional resources, please refer them to the organizations below.

If the member needs help finding a place to live, getting food or buying school clothes for your children, advise him or her to call (602) 263-8856 or (800) 352-3792, or to visit www.cirs.org.

Arizona 2 -1- 1 Program
Statewide resources for assistance and help, which allows access to emergency alerts and bulletins, and information for emergency preparedness.

Arizona at Your Service
Official website of the state of Arizona

Arizona Early Intervention Program (AzEIP)
Statewide system of services and supports for families of infants and toddlers, birth to three years of age, with disabilities or delays.

Arizona Healthcare Cost Containment System (AHCCCS)
AHCCCS Home Page – Information and services for Arizona families.

Arizona’s Smokers Helpline
Free service and information for Arizonans who wish to stop smoking.

Bureau of Tobacco Education and Prevention
Dedicated to providing information and focusing on the prevention of tobacco use, particularly in children.

Community Information and Referral
Key source of combined information that brings people and services together every day with ease, compassion, and quality to meet vital needs in central and northern Arizona.

Department of Economic Security
Several assistance services and programs available to Arizona families.

Head Start Programs
Early childhood services to prepare Arizona children for school readiness. Multiple locations statewide. After clicking on the link above, please enter Head Start Program into the New Search Keyword Box. All of the Arizona Head Start Programs are listed.

My AHCCCS Online
Allows AHCCCS members to view their own active health care and health plan enrollment for the certain services.

My Health and Wellness
Allows families to access free state-specific, cultural and linguistically appropriate health education and wellness information and resources.

Women, Infants & Children (WIC)
Federally funded program providing Arizona residents with nutritious foods, nutrition education, and referrals. WIC serves pregnant, breastfeeding and postpartum women, and infants and children under age five who meet WIC guidelines.

Behavioral Health Services
This website provides a brief overview of public behavioral health services in Arizona. In addition, this website includes links to each of the Regional Behavioral Health Authorities (RBHA) in the state of Arizona.

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000
Toll-free 800-624-3879

Mercy Care Advantage Member Services
24 hours a day, 7 days a week
602-263-3000
Toll-free 800-624-3879
Select the Mercy Care Advantage option

If you or a family member has a medical emergency, dial 911.