If you have a patient who is having a behavioral health emergency, and that patient is a Mercy Care member, call the local Regional Behavioral Health Authority (RBHA) crisis line for immediate assistance and intervention.

Maricopa County: (800) 631-1314, TTY (800) 327-9254
Cochise/Graham/Greenlee Counties: (520) 622-6000 or (800) 586-9161
Pima County: (520) 622-6000 or (800) 796-6762

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000,
Toll-free 1-800-624-3879
(TTY/TDD)
Toll-free: 1-866-602-1982

If you or a family member has a medical emergency, dial 911.