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Effective 01/01/2013, Mercy Care Plan/Mercy Care Advantage will transition from Express Scripts, Inc. to CVS Caremark. There is no change to the current network, except the addition of Walgreen’s pharmacies. Note, there are a new Prior Authorization (PA) FAX and PHONE numbers. Coverage Determination Requests for Mercy Care Advantage Members only must be submitted to CVS Caremark. Please submit requests to CVS Caremark via fax at 1-855-230-5544 or by calling 1-855-651-4849.
New Requirements for Submission of Claims for Vaccine Administration
Rates for Primary Care Services
Mercy Care Plan Fee Schedule Update
2012-2013 Influenza Guidelines
QMB - Cost Sharing Policy Change
Synagis – Information for 2012-2013
AHCCCS Meaningful Use Attestation Portal
2013 Psychiatry CPT Code Changes
Covered Family Planning Services and Appropriate Billing Codes
AzAHP Announces New Coordinated Credentialing Process
SNF Reference Guide - Revised July 2012
Integrated Care Training Academy
Electronic Submission of Dental ClaimsUtilization Management Process Notification
Notice of Change to Billing Requirements for Drugs Administered in Outpatient Clinical Settings
Radiology Fee Schedule Update Effective June 1, 2012
Prior Authorization Process - Important Changes
Dependable Medical Transport Service
HIPAA 5010 Transaction Set Upgrade
2011 AHCCCS BENEFIT CHANGE AND RATE REDUCTION UPDATE
Billing on the CMS 1500 Claim Form
AHCCCS Provider Rate Reductions Effective 10/01/2011
Prior Authorization Updates - August 2011
Pressure Ulcer Stage Code Billing
2011 AHCCCS Benefit Update - Inpatient Hospital Limitation
Electronic Submission of COB Information
Lab Services Network and CLIA Waived In-Office Lab Codes Effective 10/1/2011
4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000
Toll-free 800-624-3879
Mercy Care Advantage Member Services
24 hours a day, 7 days a week
602-263-3000
Toll-free 800-624-3879
Select the Mercy Care Advantage option
If you or a family member has a medical emergency, dial 911.