Provider Notifications

Effective 01/01/2013, Mercy Care Plan/Mercy Care Advantage will transition from Express Scripts, Inc. to CVS Caremark. There is no change to the current network, except the addition of Walgreen’s pharmacies. Note, there are a new Prior Authorization (PA) FAX and PHONE numbers. Coverage Determination Requests for Mercy Care Advantage Members only must be submitted to CVS Caremark. Please submit requests to CVS Caremark via fax at 1-855-230-5544 or by calling 1-855-651-4849.

Effective 01/01/2013, Mercy Care Plan/Mercy Care Advantage will transition from Express Scripts, Inc. to CVS Caremark. There is no change to the current network, except the addition of Walgreen’s pharmacies. Note, there are a new Prior Authorization (PA) FAX and PHONE numbers. Coverage Determination Requests for Mercy Care Advantage Members only must be submitted to CVS Caremark. Please submit requests to CVS Caremark via fax at 1-855-230-5544 or by calling 1-855-651-4849.

Claims Coding for Early and Periodic Screening, Diagnostic and Treatment (EPSDT) and Well-Child Visits

New Requirements for Submission of Claims for Vaccine Administration

Rates for Primary Care Services

Mercy Care Plan Fee Schedule Update

2012-2013 Influenza Guidelines

QMB - Cost Sharing Policy Change

Synagis – Information for 2012-2013

Advance Directives

AHCCCS Meaningful Use Attestation Portal

2013 Psychiatry CPT Code Changes

Covered Family Planning Services and Appropriate Billing Codes

Obstetrical Billing

Synagis Letter to Providers

AzAHP Announces New Coordinated Credentialing Process

KidsCare II News

SNF Reference Guide - Revised July 2012

Integrated Care Training Academy

Electronic Submission of Dental Claims

Utilization Management Process Notification

Notice of Change to Billing Requirements for Drugs Administered in Outpatient Clinical Settings

Radiology Fee Schedule Update Effective June 1, 2012

Prior Authorization Process - Important Changes

Dependable Medical Transport Service

HIPAA 5010 Transaction Set Upgrade

2011 AHCCCS BENEFIT CHANGE AND RATE REDUCTION UPDATE

Billing on the CMS 1500 Claim Form

AHCCCS Provider Rate Reductions Effective 10/01/2011

Prior Authorization Updates - August 2011

Don't Get Dropped!

Pressure Ulcer Stage Code Billing

2011 AHCCCS Benefit Update - Inpatient Hospital Limitation

Electronic Submission of COB Information

Lab Services Network and CLIA Waived In-Office Lab Codes Effective 10/1/2011

Electronic Tools

Protect Your Identity

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000
Toll-free 800-624-3879

Mercy Care Advantage Member Services
24 hours a day, 7 days a week
602-263-3000
Toll-free 800-624-3879
Select the Mercy Care Advantage option

If you or a family member has a medical emergency, dial 911.