Warning Signs

Mercy Care Plan continually works to educate our providers and our members on the importance of addressing behavioral health and substance abuse issues. Members diagnosed with behavioral health issues have significantly higher numbers of medical complaints. Here are some common warning signs to look for:

  • Abuse of alcohol or druts
  • Excessive anger, hostility, violence
  • Excessive anxieties
  • Extreme highs or lows
  • Inability to cope with problems
  • Marked personality changes
  • Prolonged depression and apathy
  • Strange or grandiose ideas

If you identify a Mercy Care Plan member with one or more of these symptoms, please make a referral for behavioral health services at the appropriate RBHA.

Find out which RBHA service area would provide services for the member.

4350 E. Cotton Center Blvd.,
Bldg D, Phoenix,
Arizona 85040
Mercy Care Plan Member Services
7 a.m. to 6 p.m. Monday-Friday
602-263-3000
Toll-free 800-624-3879

Mercy Care Advantage Member Services
24 hours a day, 7 days a week
602-263-3000
Toll-free 800-624-3879
Select the Mercy Care Advantage option

If you or a family member has a medical emergency, dial 911.