Mercy Care Plan Long Term Care
Support when it matters most
As a Mercy Care Plan Long Term Care member you receive benefits as part of the Arizona Long Term Care System (ALTCS) program. Our top priority is giving you the best service we can.
We can answer your questions about benefits, help with finding or choosing a doctor, and solve problems in getting health care services.
Mercy Care Plan Long Term Care Member Services Representatives are available to help you Monday through Friday, 7 a.m. to 6 p.m. Please call 602-263-3000 or toll-free 1-800-624-3879. Hearing Impaired (TTY/TDD) 1-866-602-1982.