Mercy Care Plan Long Term Care

Support when it matters most

As a Mercy Care Plan Long Term Care member you receive benefits as part of the Arizona Long Term Care System (ALTCS) program. Our top priority is giving you the best service we can.

Member Services

We can answer your questions about benefits, help with finding or choosing a doctor, and solve problems in getting health care services.

Mercy Care Plan Long Term Care Member Services Representatives are available to help you Monday through Friday, 7 a.m. to 6 p.m. Please call 602-263-3000 or toll-free 1-800-624-3879. Hearing Impaired (TTY/TDD) 1-866-602-1982.

Health & Wellness

We want to work with you to help you reach your health goals. Use the following information to get the health care you need.

Diseases & Conditions
Get information on physical and behavioral health conditions. Learn what to look out for and how to take care of yourself.

Doctor Visits
Learn how to make the most of your doctor’s visits. Find helpful information to get you ready. Find what questions to ask, what to bring and how to make your child feel comfortable.

Live Well
Check out these simple tips for healthy living. Get information on nutrition, exercise, managing stress and more. Learn about ways to live healthier - mind and body.

Pregnancy
The healthier you are, the healthier your baby is. Get help and information during your pregnancy.

Children
Learn more about raising a healthy child.

Resources
Get connected to community groups in your area. If you need help finding a place to live, getting food or buying school clothes for your children, please call 602-263-8856 or 1-800-352-379. Or visit CIR.