At Mercy Care Plan, our network doctors and other health care providers are our partners in the delivery of high-quality health care services to our members. Good communication is the key to this successful partnership. Our Provider Relations Department is available to physicians, dentists and other health care professionals to assist, answer questions and resolve issues.

Once contracted with Mercy Care Plan, a Provider Relations representative will be assigned to your practice. Your representative serves as your primary point of contact to our system. If you are a primary care provider, your representative will visit you and your office staff on a regular basis to share important information and assist you with your administrative or operational concerns.

Dentists who have questions about reimbursements should contact their Provider Relations Representative.

If you are interested in becoming a Mercy Care Plan provider, please click here.

New

NPI Implementation Reminder
Move Notice

Beginning November 1, 2007, Mercy Care's new address will be
4350 E. Cotton Center Blvd.,
Bldg D,
Phoenix, AZ 85040.

Our telephone numbers will be the same:
(602) 263-3000
(800) 624-3879

Please note, the claims address for Mercy Healthcare Group (MHG) has transitioned to the same PO Box address as AHCCCS, DD, LTC, and MCA claims.
Please submit these claims to
:

Mercy Care Plan
Claims Department
P.O. Box 52089
Phoenix, AZ 85072–2089

For Provider Representative Coverage Area and Contact Information Click Here



July 5, 2008