Attention Providers!
You Can Now Change Your Address On-Line


           Click here to submit changes


What's New at Mercy Care Plan

Click here for important information about Antiviral Flu Treatment.

Provider Notification Updates

  • Podiatry - TENS Unit
  • Modifier Clarification
  • Multiple Evaluation and Management Services - Same Day
  • VFC Program - Flu Vaccine
  • H1N1 Vaccine Administration
  • Podiatry - Dynamic Splinting Devices


  • At Mercy Care Plan, our network doctors and other health care providers are our partners in the delivery of high-quality health care services to our members. Good communication is the key to this successful partnership. Our Provider Relations Department is available to physicians, dentists and other health care professionals to assist, answer questions and resolve issues.

    Once contracted with Mercy Care Plan, a Provider Relations representative will be assigned to your practice. Your representative serves as your primary point of contact to our system. If you are a primary care provider, your representative will visit you and your office staff on a regular basis to share important information and assist you with your administrative or operational concerns.

    Dentists who have questions about reimbursements should contact their Provider Relations Representative.

    If you are interested in becoming a Mercy Care Plan provider, please click here.

    Mercy Care Plan
    4350 E. Cotton Center Blvd.
    Bldg D
    Phoenix, AZ 85040 Telephone:
    (602) 263-3000
    (800) 624-3879

    If you need information in another language or format, please call Member Services.

    Please note, the claims address for Mercy Healthcare Group (MHG) has transitioned to the same PO Box address as AHCCCS, DD, LTC, and MCA claims.
    Please submit these claims to
    :

    Mercy Care Plan
    Claims Department
    P.O. Box 52089
    Phoenix, AZ 85072–2089



    February 9, 2010